So you’ve done a product import via spreadsheet only to find that none of your products have images. Bummer.
There are a couple of things that you should check:
- /media/import - ensure that all images that you wanted to import have been placed in this folder of the Magento installation on your server.
- Leading slash - every image file name in the spreadsheet that you are going to import requires a leading forward slash, e.g. /my_thumbnail_image.png
Once they have been imported you will then be able to delete them from the media/import folder.